• Frequently Asked Questions

Customer service is at the heart of everything we do. We prioritise quality work over fast work.

  • We offer full kitchen, bathroom and home renovations. We also specialise in Sliding Wardrobes, with our own unique collection.

  • We are based in Hurst, Berkshire and cover the surrounding areas including Wokingham, Reading, Bracknell and Henley.

  • Usually, we have four weeks work scheduled, however depending on the size and nature of your job we may be able to meet your needs sooner.

    The duration of your job will solely depend on the type of work required i.e. a full kitchen renovation vs a new staircase.

  • Our terms will vary depending on the size and duration required for you job, usually we require a 25% deposit, followed by 50% payment split equally over the duration of works, and the final 25% on completion.

  • We can offer a fit only service, although we would look to learn a little more regarding the supplier of your materials to ensure they meet high quality standards.

  • You can choose your own materials/ designs, and we do offer a fit only service. We do not offer any guarantees on materials, all guarantees are of those of the wholesaler & retailer.

  • This will depend on the work you require. Usually works will follow a preparation phase, fit phase and make good phase.

    Multiple trades may be required and we will coordinate this for you to ensure the right tasks are completed in the correct order.

  • Depending on the size you can expect most kitchen fits to take two weeks. Larger kitchens with utilities may run into three weeks.

    This also depends on what, if any, additional work is require i.e. plumbing, electrical and plastering works.

  • Bathrooms usually take one-two weeks for fit, this will depend on what, if any, additional work is required i.e. plastering and decorating.

  • A staircase can usually take three days to install, consisting of the removal for the existing staircase, preparation and fit of new, plus any additional making good.

  • Fit time will depend on the number of wardrobes, doors required and if interiors are included.

    Generally, can expect fit time anywhere from one-two days (for small two door wardrobes) to one week (for larger five door/ interior wardrobes).

  • Sometimes human error can occur, and if this does happen, we will always work with you to resolve any potential challenges.

    If any faults arise due to our error, we will of course resolve this.

    It is not favourable for us as a company to leave you having a negative experience with us so we take our customer service seriously.

    You can also view our terms & conditions by visiting the footer of our website.